Privacy Policy

Last updated: [January 03, 2026]

At IndicQuest.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using IndicQuest.com, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, register, or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment-related details (processed securely via payment gateways)

b) Non-Personal Information

Automatically collected information such as:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site

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2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders
• Communicate order updates and customer support responses
• Improve our website, products, and services
• Send transactional emails and important notifications
• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

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3. Payment Information

All payments on IndicQuest.com are processed through secure third-party payment gateways.
We do not store your credit/debit card details, UPI IDs, or net-banking credentials on our servers.

Payment Processing – Razorpay

All payments made on IndicQuest.com are securely processed through Razorpay, a third-party payment gateway authorized to operate in India.

When you make a payment on our website, you may be redirected to Razorpay’s secure platform. The payment information you provide (such as card details, UPI details, net banking credentials, or wallet information) is collected and processed directly by Razorpay in accordance with their privacy policy and security standards.

Important Points:

• IndicQuest.com does not store your credit card, debit card, UPI, or net-banking details.
• Razorpay complies with PCI-DSS security standards to ensure safe and encrypted transactions.
• We receive only limited information from Razorpay, such as:
  • Transaction ID
  • Payment status (success/failure)
  • Amount paid
  • Order reference

This information is used solely for order confirmation, accounting, customer support, and legal compliance.

For more details on how Razorpay handles your data, please refer to Razorpay’s official Privacy Policy on their website.

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4. Cookies and Tracking Technologies

IndicQuest.com may use cookies to:

• Enhance user experience
• Understand site usage and traffic patterns
• Remember user preferences

You can disable cookies through your browser settings, but some features of the website may not function properly.

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5. Sharing of Information

We may share your information only with:

• Trusted service providers (shipping partners, payment gateways, IT services) strictly for order fulfillment
• Government or legal authorities if required by law

All such parties are obligated to keep your information confidential.

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6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from:

• Unauthorized access
• Disclosure
• Alteration or destruction

However, no method of transmission over the internet is 100% secure.

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7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, contact us at the email address below.

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8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

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9. Children’s Privacy

IndicQuest.com does not knowingly collect personal information from children under the age of 13.
If such data is discovered, it will be promptly deleted.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

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11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: support@indicquest.com
Website: https://indicquest.com